Effective Date: July 1st 2024
Thank you for shopping with I Woof Treats. We are committed to providing you with high-quality products and excellent customer service. Please read our return and refund policy carefully before making a purchase. All Item are carefully Inspected by our teams before shipments.
Due to the nature of our products, we do not offer refunds. All sales are final.
If you receive a defective or damaged item, we will be happy to replace it. Please follow these steps:
Contact Us: Email us at Iwooftreats@gmail.com within 7 business days of receiving your item. Provide your order number, a description of the issue, and, if possible, include photos of the defective or damaged product.
Evaluation: Our customer support team will evaluate your claim and may request additional information or evidence if needed.
Replacement: Once your claim is approved, we will send you a replacement item at no additional cost.
For any questions or concerns regarding your order, please contact us at Iwooftreats@gmail.com. We strive to respond to all inquiries within 48 hours.
Thank you for your understanding and support.
I Woof Treats Team
